Jewelry Care

How to care for your pieces 
To preserve the quality of your Sterling Silver (.925) jewelry, we highly recommend to:
    •    Avoid contact with liquids and chemicals
    •    Avoid contact with shampoos and soaps
    •    Storing your pieces in your gifted BelleDreamm jewelry box/bag
    •    Use the gifted jewelry cloth before and after each wear

Do's (Sterling Silver)
    •    Put on Jewelry last when dressing
    •    Store carefully to avoid tangling, scratching, or turning in our jewelry pouches
    •    Keep clean
    •    Handle with care

Dont's (Sterling Silver)
    •    AVOID swimming, showering, and exercising
    •    DONT Allow contact with perfumes, lotions, hairspray, or cosmetics
    •    DONT Store in humid areas
    •    DONT Clean with soap and water
It is best to avoid showering, swimming, and exercising in your pieces and store your pieces in a safe place when not worn. This is to protect against oxidation and humidity. On rare occasions, your jewelry may be exposed to sweat, water, perfume/cologne, etc., which speeds up the oxidation process and will cause your jewelry to turn sooner. 

How to clean your pieces
 14k Gold Plated over Sterling Silver (.925): 
    •    Use a dry cleaning cloth and rub down your jewelry piece before and after each use - removing all dirt, dust, and any imperfections that may become noticeable after wear.
14k Solid Gold: 
    •    Mix a few drops of detergent-free soap with warm water.
    •    One piece at a time, soak your jewelry.
    •    Use a very soft brush to clean each piece lightly.
    •    Rinse with care (and don’t drop it down the drain – learn from our experience!)
    •    Lightly dry the jewelry with a lint-free cloth or paper towel.

    •    All pieces are eligible for a return, regardless of the condition, within 60 days of purchase unless specified as FINAL SALE. 
    •    We understand that things may happen while wearing and enjoying your BelleDreamm pieces - rest assured, our team will be happy to assist in getting your piece repaired, replaced, or exchanged in no time! Please reach out to our customer support team for further assistance: 
    •    If your pieces need repair and are within 60 days of purchase, you can process a return for an exchange or store credit here: Start a Return. 
    •    If your pieces need repair and were purchased over 60 days ago, our customer support team will be happy to assist you in repairing your pieces and will guide you through the process. Please have your email address, order number, and a photo of the damaged pieces available and contact our customer support team for further assistance: